Terms & Conditions

DISPUTES/ CHARGEBACKS

By participating in Federal Government Liquidation, the bidder entirely agrees to the dispute resolution specified in the foregoing paragraph as the bidder’s SOLE means to resolve any and all disputes which may arise with Federal Government Liquidation. By placing a bid the bidder specifically agrees that bidder will not file a dispute or chargeback of any kind with an online venue, a credit card, or any other third-parties. Bidder specifically waives the right to initiate a credit card chargeback dispute on any basis of claim and agrees that bidder will pay Federal Government Liquidation a minimum of $300 plus hourly charges and costs for any such chargeback dispute opened, due to the severe administrative burden of such disputes and their direct violation of the dispute provisions above. In the event that Bidder violates this dispute resolution provisions, in consideration of Federal Government Liquidation’s approval of the application of the bidder to bid in Federal Government Liquidation’s auction, bidder confesses judgment to fraud having been committed by bidder against Federal Government Liquidation and further agrees that bidder is liable to Federal Government Liquidation for all damages, losses and costs, including time charges, resulting from charge backs or any claims. Lots that have any defects, conditions, or discrepancies that were not disclosed or announced in the original listing must be reported to Multi Auction Services within a maximum of 5 calendar days after delivery to be eligible for an exchange or claim. We make every effort to provide you with most accurate information/reports in regards to the quality, specifications and accuracy of our lots. Our auction report is not meant to serve as a guarantee or exact match to ALL OTHER REPORTS IN THE WORLD, as every Appraisal report may differ. If any dispute occurs between a bidder and FGL that cannot be resolved, then the parties agree to the rules, regulations and procedures of the dispute resolution described herein and agree to the procedures for resolution of the dispute: If either party alleges that the other party is in default under this agreement, then the dispute or allegation shall be governed by the rules in the State of California.

TERMS

Bidders agree to pay a 19% buyer’s premium added to the hammer price of the lot being auctioned. Condition reports and/or Gemological reports in Liquidation catalog are not guaranteed and may vary in accuracy. It is the responsibility of prospective bidders to inspect the goods. All reports, measurements, opinion of values, age and quality are offered not guaranteed. Neither the Liquidation house, nor the consignor, is responsible for the accuracy of printed or verbal descriptions or its authenticity. All jewelry items sold by Federal Government Liquidation are evaluated by third party appraisal firms where certified GIA gemologists evaluate the weight, size and grade of gemstone and/or metal to determine the replacement value of the item. Please be advised that all appraisals are done for insurance purposes only and do not determine the actual value of the jewelry on Liquidation. The appraisals are done for the sole purpose of protecting the buyer in the event of damage or loss of purchased jewelry items from Federal Government Liquidation. Federal Government Liquidation is not responsible for the opinions and appraisals of any third party appraisal firms and their experts. Our representatives do not claim any expertise. Any condition statement is given as a courtesy to a client; it is only an opinion and should not be treated as a statement of fact. We shall have no responsibility for any error or omission. The absence of a condition statement does not imply that the lot is in perfect condition or completely free from wear and tear, imperfections or the effects of aging. Any dispute of purchase must be made within 7 days of sale. All purchases in the state of California are subject to the applicable state sales tax (9.5%) unless the purchaser has a valid tax exemption number that will be applied to the invoice. High and low estimates are provided solely for comparison purposes and for the Auctioneers use only; customers should not use this figure as a true determination of value, or confuse an estimate with an appraisal. Federal Government Liquidation makes no warranties of any kind relating to them. Lots may have reserves or minimum selling prices. This confidential figure is set by consignor. Our in-house Auctioneer will exercise all reserve bids. The record of sale kept by the Auction house is final if any dispute arises. Digital recordings of the sale will be used for confirmation. Bidder shall be responsible for all costs of collection, including court costs and reasonable attorney’s fees. By participating in our Auction through the internet, bidders consent to the jurisdiction of the Courts where the Auctions are held. WE RESERVE THE RIGHT TO ACCEPT OR DENY ANY BID PLACED through LIVEAUCTIONEERS.COM. LOTS MAY HAVE RESERVE. OUR IN-HOUSE AUCTIONEERS WILL BID AGAINST THE RESERVE. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT BID. We accept Visa, MasterCard, Discover, Amex, personal or company check, bank wire transfers, certified check, and money order. International invoices over $10,000 require a wire transfer, as do the sale and certain other high value items at our discretion. For items purchased online, you will be emailed an invoice within 24 hours after the Liquidation. It is your responsibility to contact Multi-Auction Services at (562) 356-8150 or email Multi-Auction Services at info@MultiAuctionServices.com if you are unable to pay through our online check-out system. If paying by check, money order, or cashier’s check, Federal Government Liquidation reserves the right to hold all purchases until the check has cleared to the satisfaction of Federal Government Liquidation and its bank. If paying by credit card, the billing and shipping address must be the same. If we are prevented by fire, theft, or any other reason whatsoever from delivering any property to the purchaser, our liability shall be limited to the sum actually paid, by the purchaser for such property. A $25 fee will be charged for all returned checks. If a check fails to clear after second deposit, the purchaser will be held responsible for any and all fees incurred until we have collected good funds, including storage charges. Bad checks, fraudulent credit cards of purchases will be reported to the proper authority and will be prosecuted by Multi-Auction Services to the fullest extent of the law. Bidder shall be responsible for all costs of collection, including court costs and reasonable attorney’s fees. By participating in this auction through the internet, bidders consent to the jurisdiction of the Courts where the Auctions are held. DISPUTES/ CHARGEBACKS By participating in Federal Government Liquidation, the bidder entirely agrees to the dispute resolution specified in the foregoing paragraph as the bidder’s SOLE means to resolve any and all disputes which may arise with Federal Government Liquidation. By placing a bid the bidder specifically agrees that bidder will not file a dispute or chargeback of any kind with an online venue, a credit card, or any other third-parties. Bidder specifically waives the right to initiate a credit card chargeback dispute on any basis of claim and agrees that bidder will pay Federal Government Liquidation a minimum of $300 plus hourly charges and costs for any such chargeback dispute opened, due to the severe administrative burden of such disputes and their direct violation of the dispute provisions above. In the event that Bidder violates this dispute resolution provisions, in consideration of Federal Government Liquidation’s approval of the application of the bidder to bid in Federal Government Liquidation’s auction, bidder confesses judgment to fraud having been committed by bidder against Federal Government Liquidation and further agrees that bidder is liable to Federal Government Liquidation for all damages, losses and costs, including time charges, resulting from chargebacks or any claims. FREE Domestic Shipping, International Bidders pays shipping cost and applicable tax/duties. We ship within 5-7 business days after receipt of payment. Tracking numbers will be emailed once merchandise is shipped. Federal Government Liquidation provides shipping service as a convenience to our customers. Federal Government Liquidation includes an estimated amount in the Liquidation invoice post sale. All domestic shipments are insured at the total bid amount contained in the shipment. Federal Government Liquidation pays for insurance services at its own expense as security for both our customers and Federal Government Liquidation. We also require a direct signature from the bidder upon delivery. Large, heavy, fragile or otherwise unusual items may incur additional charges. Federal Government Liquidation utilizes UPS or FedEx ground shipping for U.S. domestic shipments, which may take between three and seven business days. Under special circumstances, Federal Government Liquidation may ship items using UPS or FedEx Express mail, private carriers or pack and ship companies, the cost of which will be charged to the bidder. Shipping and handling charges to foreign countries often require registry or express mail. The shipping carriers may also limit insurance coverage to foreign locations. Federal Government Liquidation will ship items to foreign locations using the same classes of mail service and additional postal services that it uses to ship to U.S. domestic locations, to the extent that such services are available. All sales are final. In certain situations, if an exception is made, a RETURN MERCHANDISE AUTHORIZATION must be issued to return an item. In the event of a return, the Buyer’s Premium will not be refunded. Buyer is responsible for all return shipping and insurance. Please note that returns are not accepted on Vehicles, Art, Memorabilia, or other large or heavy items. In the event of a cancellation, a 19% cancellation charge will be issued to the winning bidder. Occasionally you may notice that an item is re-listed. This can be due to a variety of reasons such as a winning bidder in a previous Liquidation not paying for the item, multiple types of the same item or it is one of the few items listed with a reserve and the reserve was not met. Most Jewelry came from a jewelry manufacturing company that carries multiple similar items. There are times in which we encounter excessive delays obtaining the lots from the consignors so this may delay shipment. However, this is very uncommon. Under the rare occasion that a lot/s cannot be obtained from the consignor, the Liquidation will be cancelled and a 100% refund of your payment will be issued. You agree that we are only liable up to the amount paid. IN THE EVENT THAT YOU REFUSE DELIVERY OF THE PACKAGE FOR THE COMPLETION OF YOUR ORDER, AT THE DISCRETION OF FEDERAL GOVERNMENT LIQUIDATION YOU WILL BE LIABLE FOR THE 19% BUYER’S PREMIUM AND AN ADDITIONAL 25% RESTOCKING FEE BASED ON THE TOTAL HAMMER PRICE PAID. If any dispute occurs between a bidder and Federal Government Liquidation that cannot be resolved, then the parties agree to the rules, regulations and procedures of the dispute resolution described herein and agree to the procedures for resolution of the dispute: If either party alleges that the other party is in default under this agreement, then the dispute or allegation shall be governed by the rules in the State of California.